Can you briefly introduce yourself and your company?  

John Bendel: I am John Bendel and I have joined One Global as Business Development Director, after 35 years in the language industry, working for clients like IBM, McCann Erickson, Saatchi, Hilton, and Vodafone. I have always been fascinated by where language and marketing come together and interact. One Global provides a full range of professional language services including translation, transcription, typesetting, coding, overlays, interpreting, subtitling, voiceover and multilingual SEO.  We specialise in the research sector, covering medical, e-commerce, and others,  with experienced, dedicated project management teams. This means we can guarantee successful outcomes which will support your research projects every step of the way. 

From which industries do your customers come? / In which areas do you specialise?  

John Bendel: Market research, marketing and communications are our key specialisations, with teams of experienced, native linguists who we work with on a regular basis. Our experienced account and project managers are also a key element of support to our research clients. 

Why should customers choose to work with One Global? What makes you unique?  

John Bendel: We treat our clients like partners

We have a long history of serving market research clients who are enthusiastic about promoting the work we do for them. Our customers say we are more like partners than suppliers – because we work hard to provide a bespoke, intelligent service that more than meets your brief.  As a result, we have formed scores of long-term client relationships, with plenty of repeat custom and our testimonials back this up.  

Can you give an example of how One Global helped RONIN? 

RONIN: "One Global has provided us with very quick turnaround for English transcriptions. They have delivered quality with competitive timelines and costs. We run projects in a wide range of languages, requiring a great level of attention to detail and consistency when translating materials. One Global has supported us with good quality translations, which have also been validated by our clients."

As a client, what is it like to work with One Global?  

RONIN: “They are reliable and responsive, which is extremely important when working on a project basis with different clients and timelines. Their team is very professional and organised, contributing positively to meeting our clients' expectations.”   

What can visitors expect at your exhibition stand? 

John Bendel: Hannah Chew, with many years of experience with all kinds of projects from the market research sector and John Bendel, will be delighted to walk you through how we work with our many MR clients currently. With real life examples and even a few funny stories, we are at succeet23 to listen to your experiences, as well as suggest potential improvements.