At WoM25, Andrea Wielpütz (Congstar), Chris Prox (Chris Prox Brand Building GmbH), and Dr. Jörg Munkes (GIM) already shared insights in their keynote on how Category Entry Points (CEPs) can be used strategically. In this interview, they take a deeper dive into the topic and show how CEPs can be meaningfully combined with established approaches such as the Brand Funnel and Jobs-to-be-Done – and what companies need to do to ensure that the insights are applied not only in marketing, but also in product development, strategy, and customer service. Three perspectives, one shared goal: making CEPs truly actionable in everyday business.
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