succeet23 CX SUMMIT

For the third time, the CX summit will take place as part of succeet23 the event of the Insights Industry. Use this platform for personal training, exchange of experience and networking with CX professionals from our exhibitors and the industry.

Our exhibitors and we as organisers have put together an exciting programme for the CX summit that will provide you as a CX manager with lots of valuable information, suggestions and inspiration:

A. Panel discussion with proven CX-Experts:

“How much market research is there in Customer Experience Management?”

In this session, four experienced consultants discuss their diverse views on the role of research in Customer Experience Management. An engaging, inspiring and entertaining session awaits all who want to form their own opinion about their role in Customer Experience Management.

Participants:

Stefan Kolle (futurelab), Oliver Kern (SKOPOS), Jakov Cavar (Forsta), Holger von Seherr-Thoß (moveXM)

Hosted by: Peter Pirner (CX-expert, consultant, coach and speaker)

Date: 25 October, 2023
Time: 12:15 pm to 1:15 pm
Room: Forum 1.3

If you would like to attend please register on our program. (Button 25.10. Live-Presentations/special formats/cx summit)

B. Experts sessions by our exhibitors

Our exhibitors offer a total of around 30 live presentations, intensive workshops, short presentations on the topic of Customer Experience, which you can also view on our program. To book a presentation or workshop call up the desired day and the desired presentation format and select the label CX-summit under the term special formats.

C. Visit the exhibition stands offering CX services

In our exhibitor directory you can search for and find all exhibition stands with a special CX offer: Simply select under the terms Topics and Top skills for the label CX / Customer Experience. Our exhibitors are looking forward to your visit.